
HAIR RESTORATION | BIRKENHEAD, AUCKLAND
Hair loss treatment guided by clinical experience.
Hair loss affects confidence in ways that are hard to put into words. Most people deal with it quietly for a long time before deciding to do something about it. At our clinic in Birkenhead, every assessment is led by Jay Ann, Registered Nurse and Founder, with specialist training in regenerative and aesthetic medicine. We’ll always tell you what’s realistic and why.
CALL 09 418 0743
REGISTERED NURSES
3,000+ PRP TREATMENTS
5-STAR GOOGLE REVIEWS
ANDROGENETIC ALOPECIA
HORMONAL HAIR THINNING
TELOGEN EFFLUVIUM
SCALP INFLAMMATION
RECEDING HAIRLINE
POST-TRANSPLANT MAINTENANCE
THE SIX PILLARS OF HAIR HEALTH
We look beyond the treatment
Hair loss is rarely one thing. Before recommending anything, we assess all six pillars that influence hair health. This is what separates a clinical approach from guessing, and why our results tend to last.
Nutrient Deficiency
Vitamin D3, ferritin, zinc, B12, and folate directly affect follicle strength and the growth cycle.
Inflammation
Scalp inflammation disrupts the follicle environment and can slow or stop regrowth.
Mental Wellbeing
Stress can trigger telogen effluvium, shifting follicles prematurely into the shedding phase.
Overall Health
Sleep, smoking, underlying conditions, and medications all influence hair growth and shedding.
Hormonal Health
Oestrogen, DHT, thyroid, and cortisol all affect the hair growth cycle differently.
Genetics
DHT sensitivity and androgenetic alopecia shape the pattern of loss, not the outcome alone.
APPEARANCE MEDICINE
Our treatments
Three injectable treatments, each with a distinct purpose. Your consultation determines which treatment or combination is right for your concerns and goals.
PRP HAIR LOSS TREATMENT
Platelet-rich plasma for natural hair regrowth
PRP uses your own blood’s growth factors to support follicle health and encourage natural regrowth. A small blood draw, a centrifuge to concentrate the platelets, and targeted injections into areas of thinning. No foreign substances. Just your body’s own biology working for you.
Results build gradually over three to six months. Most clients run an initial course of three to four sessions, spaced four to six weeks apart.
SESSION TIME
30 to 45 min
INTIAL COURSE
3 to 4 sessions
TIME OFF WORK
None required
MAINTENANCE
Every 3 to 6 months
CHOOSE YOUR TIER
BASIC
PRP Injections
Concentrated PRP injected across areas of thinning. A solid starting point for early-stage hair loss or maintenance.
INCLUDES
Two vials drawn and centrifuged
Injected across scalp at 1cm intervals
Supports follicle activity
BEST FOR:
Early-stage thinning, maintenance, post-transplant
BETTER
PRP + Microneedling
Adds microneedling to create channels for deeper PRP absorption and stimulate the scalp’s natural healing.
INCLUDES EVERYTHING IN BASIC, PLUS
Microneedling across target areas
Enhanced growth factor uptake
Collagen and circulation boost
BEST FOR:
Actively thinning hair, patchy density
BEST
PRP + Microneedling + Hair Vitality Booster
Adds the Innoaesthetics Hair Vitality Booster DHT blockers, peptides, vitamins, and antioxidants. Gender-specific formulations.
INCLUDES EVERYTHING IN BETTER, PLUS
Hair Vitality Booster by Innoaesthetics
DHT blockers for hormonal hair loss
Gender-specific formulation
BEST FOR:
Visible thinning, hormonal or genetic hair loss

ESPECIALLY EFFECTIVE FOR
Androgenetic alopecia (male and female pattern)
Hormonal hair thinning
Hair loss linked to stress or nutrition
Post hair transplant support
EXO-GROW EXOSOME THERAPY
Exosome-powered restoration for scalp health and density
Exo-Grow by DP Dermaceuticals (developed in Australia) uses exosome technology to deliver concentrated growth factors, peptides, and signalling proteins directly into the scalp via Dermapen microneedling. Exosomes work at a cellular level to support follicle repair and regeneration.
The Innoaesthetics Hair Booster Serum is included with every session providing added support for hormone-related, stress-related, and genetically-driven hair loss.
SESSION TIME
Approx 45 min
INTIAL COURSE
5 to 6 sessions
TIME OFF WORK
None required
MAINTENANCE
Every 6 months
TREATMENT OPTIONS
SINGLE SESSION
Exo-Grow + Hair Booster Serum
One session. 2.5ml Exo-Grow serum covers the front and crown, delivered via Dermapen with the Hair Booster Serum included.
- 2.5ml EXO-GROW serum
- Dermapen microneedling delivery
- Hair Booster Serum included
- Additional serum available if needed
COURSE OF 3
3 x Exo-Grow + Booster Serum
Pre-purchase three sessions and save 10%. The recommended starting point for clients beginning an Exo-Grow course.
- 3 x full sessions
- 2.5ml EXO-GROW per session
- Hair Booster Serum per session
- 10% saving on single session price
UPGRADE OPTIONS
Additional Exo-Grow Serum
The standard 2.5ml covers the front and crown. If broader coverage is needed your nurse will advise you at the time of treatment.
Hair Vitality Booster Serum upgrade
Targeted support for hormone-related, stress-related, or postpartum thinning and genetic patterned hair loss.

OUR APPROACH TO FILLERS
Hair thinning and reduced density
Scalp inflammation and irritation
Hormonal hair loss, postpartum, menopause
Androgenetic alopecia
REAL CLIENTS, REAL RESULTS
What our clients say
★★★★★
“I had a great experience at Jay’s Medispa. The staff were friendly and professional, making me feel comfortable throughout my visit. They truly care about your needs.”
M Gabatan
★★★★★
“After months of thinning I finally found something that helped. The nurses explained the treatment clearly and were honest about what to expect. My hair is noticeably thicker.”
Client review
★★★★★
“The consultation was thorough and they took the time to understand what was actually going on. Three sessions in and the results have been real.”
Client review

Not sure where to start?
That’s what consultations are for. Come in, talk to us, and we’ll work out what’s actually going on and what your options are. No pressure, no commitment required.
CALL 09 418 0743
COMMON QUESTIONS
Frequently asked questions
Anything else? Come in for a consultation and we’ll walk you through everything in person.
No. Most clients come in during a lunch break and go straight back to work. You may have some mild redness or scalp sensitivity for a few hours. We recommend avoiding heavy gym sessions for 24 hours but there’s nothing that should stop you getting on with your day.
Most clients find PRP tolerable. The injections use a fine needle a brief sting that passes quickly. Numbing cream is available if you want it. Exo-Grow is delivered via Dermapen microneedling, which feels more like a light scratch across the scalp. Neither should be painful.
PRP sessions take approximately 30 to 45 minutes from blood draw to completion. Exo-Grow takes around 45 minutes. Both are straightforward appointments with no preparation required on your part.
Hair regrowth is gradual. Most clients notice reduced shedding after two to three sessions and visible density improvement between three and six months. Results depend on what’s driving your hair loss, which is why we assess everything at your consultation before recommending a course.
PRP uses your own blood’s growth factors, drawn and processed on the day. Exo-Grow uses exosome technology from DP Dermaceuticals, delivering a more concentrated mix of growth factors and peptides via microneedling. Both produce meaningful results for the right candidate. Which one suits you depends on your hair loss type, which we assess at your consultation.
These treatments support follicle activity but don’t permanently stop the underlying cause of hair loss. Maintenance sessions every three to six months are typically recommended to sustain results. We’ll be straight with you about what’s realistic at your consultation based on your specific situation.
Most over-the-counter products work on the surface. PRP and Exo-Grow work at follicle level using your body’s own biology. That said, results depend on what’s actually causing your hair loss. Some causes respond well to treatment. Others need to be addressed alongside it. That’s why we start with a proper clinical assessment rather than just booking you in.
