
CONSULTATIONS | BIRKENHEAD, AUCKLAND
The right plan starts with the right conversation.
If you’ve been thinking about doing something but aren’t sure where to start, or you’ve tried things that haven’t worked, a consultation is the most useful thing you can do. It’s 30 minutes with a Registered Nurse who will actually listen, properly assess what’s going on, and give you an honest view of your options. No pressure. No agenda.
CALL 09 418 0743
REGISTERED NURSES
30 MINUTES
NO OBLIGATION TO PROCEED

A WORD FROM JAY ANN
“Nursing teaches you to look at the whole person, not just the surface. I’m always thinking about what’s actually going to benefit someone long term, not just what will make them feel good in the short term.”
That’s the philosophy behind every consultation at Jay’s Medispa. We take the time to understand what’s actually going on before we recommend anything. That means asking the right questions, doing a proper clinical assessment, and being direct about what’s realistic, including telling you when a treatment isn’t the right fit.
A lot of people come to us unsure what to do next. Sometimes after trying things that didn’t quite land. Sometimes after feeling like they were moved toward a decision before they were ready. A consultation is the place to slow down, understand what you’re noticing, and look at the options without committing to anything..
Jay Ann
REGISTERED NURSE, CLINICAL DIRECTOR AND FOUNDER WITH ADVANCED TRAINING IN COSMETIC AND APPEARANCE MEDICINE.
WHAT TO EXPECT
Your consultation, step by step
Every consultation follows the same structure, designed to make sure nothing is missed and you leave with a clear picture of what’s going on and what your options are.
The conversation
We start by listening. Your concerns, what you’ve tried before, your lifestyle, and what you’re hoping to achieve. There are no rushed answers here.
Clinical assessment
Depending on your concern, we carry out a skin assessment, scalp examination, or clinical review of the relevant area. We look at what’s actually happening, not just what’s on the surface.
Honest findings
We explain what we’re seeing in plain language. What we think is contributing to your concern, and what treatment is likely to help, and what isn’t. We’ll always be direct.
Your options
We walk you through the treatments most relevant to your situation, how each works, what realistic results look like, and what the commitment involves in terms of sessions and timeline.
Your plan
If you’d like to proceed, we build a personalised plan. This may include clinical treatments, homecare, and lifestyle recommendations. Nothing is booked without your full understanding and agreement.
AVALAIBLE CONSULTATIONS
What we consult on
We offer consultations across all treatment areas. Hair and scalp treatments consultations are available in-clinic or online.
Skin Rejuvenation
For concerns around pigmentation, acne scarring, skin texture, fine lines, dullness, or skin that doesn’t feel like itself anymore. We assess your skin before recommending anything.
Appearance Medicine
For frown lines, forehead lines, crow’s feet, skin quality or volume change you’ve been thinking about. We assess your facial anatomy before recommending anything.
Hair and Scalp Treatments
For thinning, shedding, or receding hair. We assess all six pillars of hair health before recommending a course of treatment. In-clinic or online.
IN CLINIC OR ONLINE AVALIABLE
Pelvic Floor Strengthening
For bladder control, reduced pelvic floor strength, or changes after childbirth or menopause. Every conversation is handled with complete discretion.
Face & Body Sculpting
For skin tightening and lifting concerns. We assess your skin laxity and discuss realistic outcomes before recommending any treatment plan.
Not sure which area?
You don’t need to arrive with a specific treatment in mind. Tell us what your noticing you and we’ll work out where to start and what approach makes the most sense for your situation.

Ready when you are.
Whether you’ve been thinking about this for a while or you’re just starting to look at your options, come in and have the conversation. There’s no pressure, and we’re not here to push anything. Just an honest assessment and a clear picture of what might help.
CALL 09 418 0743
COMMON QUESTIONS
What people ask before booking
Most questions come down to the same few things. If yours isn’t here, call us or come in.
No. You don’t need to come in with a treatment in mind. That’s exactly what the consultation is for. We’ll assess what’s going on and recommend the most appropriate approach based on your goals and clinical findings.
Yes. A consultation does not commit you to any treatment. You might come in, hear your options, and decide you want to think about it, that’s completely fine. You decide what happens next, and when.
Your consultation begins with a conversation about your concerns and goals. We carry out a clinical assessment, explain what we’re seeing in plain language, and walk through the treatment options most likely to help. Nothing is booked unless you want it to be.
Consultations are 30 minutes. For more complex or multi-area concerns, additional time may be needed, we’ll advise you when booking.
All consultations are conducted by a Registered Nurse. Depending on your concern and availability, you may see Jay Ann directly or one of our clinical nurses, all of whom are trained across our full range of treatments.
We can’t promise an outcome, no one should. What we can tell you is that we start by properly understanding what’s driving your concern before recommending anything. If a treatment isn’t right for your situation, we’ll say so. Many people who come to us have been through other clinics where they felt pushed into something before a proper assessment happened. We don’t work that way.
Yes. Hair and scalp consultations are available both in-clinic and online. If you’d prefer to have the initial conversation from home before coming in, that option is available. Contact us to arrange or you can book online.
